Every GoBiz SaaS purchase includes 6 months of support. When it ends, renew it to keep our team by your side and help us keep building the product you rely on.
Support is direct help from the NativeCode team whenever GoBiz does not behave the way it should.
Renewing is more than buying help. It is how GoBiz keeps getting better for everyone who uses it.
GoBiz is built and maintained by a small, dedicated team at NativeCode. Support renewals are what let us keep improving it, year after year.
Every renewal goes back into the product: new features, security patches and compatibility with the latest PHP and Laravel versions.
When something breaks or you are stuck, you talk to the people who built GoBiz, not a ticket bot.
Your customers depend on your platform. Active support means help is a ticket away when you need it most.
Extend your support once the included 6 months end, or let us handle the setup for you.
For owners who run GoBiz themselves and want an expert to turn to.
$14.99/mo
We keep your system alive, so you can focus on your customers.
$99/mo
For anyone who would rather have us install GoBiz for them.
$19.99one time
Support plans cover the main GoBiz SaaS product only, not plugins or add-ons.
From checkout to your first ticket in a few minutes.
Choose the plan that fits how you run GoBiz. All plans are in one checkout.
Pay securely through Lemon Squeezy. Every support purchase comes with a license key, sent by email and shown in your Lemon Squeezy order.
Log in to our support portal and add your license key to your account. This activates your plan.
Once the key is added, you can open tickets and our team will pick them up.
Every GoBiz SaaS purchase comes with 6 months of support from the purchase date. After that, you can extend it with one of the plans on this page.
It is in your order confirmation email and on your order in Lemon Squeezy My Orders. Log in to the support portal and add the key to your account to start creating tickets. See where to find your license key for step-by-step help.
No. Your platform keeps running as normal. Support only covers help from our team. Renewing keeps that help available and funds the updates that keep GoBiz moving forward.
Count 6 months from your purchase date. CodeCanyon buyers can also see the support status of the item on their Downloads page.
Yes. The Extended License includes one free installation, but only if its purchase code has not been used to install GoBiz before. If you have already installed GoBiz with that code, yourself or with someone else, the free installation counts as used. The Regular License does not include installation. In both cases, the Hands-Free Installation plan is the easiest way to get GoBiz installed. See our Support Policy for details.
No. Support plans apply to the main GoBiz SaaS product only. Support extensions are not available for plugins and add-ons.
Custom development, third-party plugins and services, server setup beyond the standard installation, and problems caused by code changes. Read the full details in our Support Policy.
Tell us how you run GoBiz and we will point you to the right one. We reply within 24–48 hours.
